Shipping policy

SHIPPING POLICY

Last Updated: November 2, 2026

Thank you for shopping at MagicRealm. This policy explains how we ship your orders, the associated shipping costs, and what you should know after making a purchase.

Order Processing

Unless otherwise stated on our website, orders will be processed within 3 business days, excluding holidays.

Orders placed after noon, on weekends, or on holidays may begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, where tracking is available for the selected shipping method.

Shipping Methods and Delivery Times

Available shipping methods and estimated delivery times will be displayed at checkout. Delivery times are estimates only and are not guaranteed. Delivery timeframes begin once your order has shipped.

Delivery times may be affected by carrier delays, weather conditions, or other events beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available for certain orders, as indicated at checkout.

Canada: Customs, Taxes, and Other Applicable Fees

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and customs clearance or handling fees charged by the carrier.

If taxes and import fees are calculated at checkout, you will not need to pay those same charges again upon delivery. If these charges are not collected at checkout, they may be payable before or upon delivery. Unless otherwise stated, such charges are the customer's responsibility.

United Kingdom: Customs, Taxes, and Other Applicable Fees

Orders shipped to the United Kingdom may be subject to taxes, customs duties, and import fees. Where applicable, these charges will be calculated and collected at checkout. If taxes or duties are collected at checkout, the applicable charges will be displayed before you place your order.

If these charges are not collected at checkout, they may be payable before or upon delivery. Unless otherwise stated, such charges are the customer's responsibility.

In some cases, additional import fees, customs duties, VAT (Value Added Tax), customs clearance fees, or carrier handling charges may be payable when your order arrives in the United Kingdom.

Unless we explicitly state that duties and taxes have been prepaid at checkout, these charges are determined by UK customs authorities and/or the carrier and are the customer's responsibility.

Customs clearance procedures may also affect delivery times. We recommend checking your local import regulations before placing an order.

European Union: Customs, Taxes, and Other Applicable Fees

Orders shipped to countries or regions within the European Union may be subject to VAT (Value Added Tax), customs duties, import taxes, and customs clearance or handling fees charged by the carrier.

Where applicable, taxes, duties, and import fees will be calculated and displayed at checkout before you place your order. If these charges are not collected at checkout, they may be payable before or upon delivery. Unless otherwise stated, such charges are the customer's responsibility.

If checkout indicates that duties and taxes are prepaid, your order will be shipped after those charges have been paid, and you should not be required to pay additional import charges upon delivery.

If checkout does not indicate that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, customs clearance fees, or carrier handling charges before or upon delivery.

Import charges are determined by EU customs authorities and/or the carrier and may vary depending on the destination country or region, product classification, product value, country of origin, and shipping method.

Customs clearance procedures may also affect delivery times.

Order Tracking

Once your order has shipped, we will send you a confirmation email containing a tracking number and link, where applicable.

Please note that it may take some time for the tracking information to become available or update in the carrier's system after you receive the confirmation email.

Shipping Destinations

We currently ship to the following countries and regions:

Denmark, Israel, Canada, Austria, Germany, Italy, Norway, Czechia, Singapore, New Zealand, Japan, Belgium, France, Poland, Australia, Ireland, Sweden, Switzerland, the United States, Finland, the United Kingdom, the Netherlands, Portugal, Spain, the United Arab Emirates, South Korea, Hong Kong SAR, and Malaysia.

International orders may be subject to customs duties, import taxes, and other fees, and may experience customs-related delays.

Any applicable charges collected at checkout will be displayed before you complete your purchase.

Address Accuracy

Please carefully verify your shipping address during checkout. If you need to correct your address, contact us as soon as possible.

We cannot guarantee that address changes can be made once an order has been processed or shipped.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, please contact us. We will assist you in communicating with the shipping carrier to help resolve the issue.